Karen Dutton

Profile - Karen Dutton Non-Executive Director

Why did you choose to join TCL?Serendipity to some extent. I contacted Heidi Hallam as part of my leadership course asking if any companies she was in contact with were looking for non-executive directors and Stew replied. We met and had a chat and that was that as they say...
What makes you the right person for your current role at TCL?The fact that I don't know a lot about software testing but an awful lot about strategic marketing and product management - which is what I contribute to the company.
To date, what has been the most positive highlight of your time at TCL?Every time one of the team say "that was really interesting" or "I've learnt something" - that's fantastic.
What are you passionate about?Sharing knowledge, happy customers and people who are happy and fulfilled in their work.
Outside of your career, what are your aspirations in life?My other passion is hockey - I put time and effort into my club (Ottery Crickets HC) to develop it as a community club and in particular develop our young hockey players - so I'm a member of the committee, an umpire, a coach and a player!
In your opinion, how is TCL different to other companies?The quality of the offering and the extent of customer focus.

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